Support
Frequently Asked Questions
Player-facing answers for chronafc.com, App Store listings, and support. CHRONAFC by Wade Holdings Group LLC.
Getting started
What is CHRONAFC?
CHRONAFC is a mobile football management simulation. You pick a club (or national team), run tactics and training, handle transfers and finances, survive board pressure, and play through matchdays with live or quick simulation. Careers are saved on your device with a narrative life log that remembers the season's story.
Do I need an account or internet?
No account is required. Core gameplay works offline. Internet is optional for Story AI, bug reporting, analytics (when enabled), and checking for app updates.
iOS or Android?
Both. Search CHRONAFC on the App Store or Google Play (availability depends on release region and TestFlight status).
How much does it cost?
$3.99 one-time purchase — no in-app purchases, free updates for life. Check the store listing for current availability in your region.
Careers and saves
How many saves can I have?
Multiple career slots on one device. Switch, rename, or delete them in Settings → Career saves.
Is my save in the cloud?
Not by default. Saves live in a local SQLite file on your phone or tablet. Export a .chronafc backup from Settings if you want a copy in Files, iCloud Drive, or another device.
What happens if I uninstall the app?
Local saves are usually deleted with the app unless you exported a backup first.
Can I transfer a save to another phone?
Export a backup on the old device and restore it on the new one (Settings → save security / backup flow). Encrypted backups use a password you choose.
What is a custom player database?
An optional JSON import during onboarding that maps real club and player names for supported leagues. The default experience uses a fictional world (~3,986 clubs, 135 countries). Custom packs are advanced and user-provided.
Gameplay
How long is a match?
A full live match runs about 10 minutes with pitch view, commentary, and a touchline decision. Quick sim finishes in seconds.
Can I manage any club?
At career start you can take any club in the generated world (or filtered clubs if using a custom database). Job offers and reputation can move you later on the Career tab.
National team mode?
Supported as a beta-style career path: manage a country's national team with a different calendar and squad rules than club mode.
Multiplayer?
Single-player only. CHR player codes let the community share wonderkid profiles offline — not online co-op or PvP.
Portrait or landscape?
Portrait for management screens. Landscape unlocks during live match play.
Matchday and tactics
How do formations and lineups work?
Set your formation and XI on the Tactics desk. Your Starting XI template persists across weeks; matchday auto-fills only for injuries, suspensions, or empty slots — not to overwrite your whole team every week.
What is Quick sim vs Story sim?
Quick sim resolves the match fast with template commentary. Story sim streams richer feed text (and optional AI polish when Story mode is on).
Why are my players low on fitness?
Matchdays drain fitness, especially for starters. Use Training → Recovery between games, rotate the squad, and rest bench players. Recovery weeks are meant to restore the squad over time.
Transfers and scouting
How does the transfer window work?
Bid on players during open windows from the Transfers desk (command hub). Negotiations include fees, structure, and agent terms. Deadline day compresses decisions into an hourly desk.
Can I sell players?
Yes — Outgoing deals / sell flow from Transfers. List players or respond to incoming bids from other clubs.
How does scouting work?
Assign scouts from the Scouting desk, collect match reports, and shortlist targets for the transfer window. Chief scout automation can run briefs between matchdays.
Can I browse every player in my league?
League player data exists in your save; full league squad browser from Competition Centre is on the roadmap. Today, use Transfers, Scouting, and Competition stats registers to find names.
Story AI (optional)
What is Story AI?
Optional AI-written match feed lines and a post-match debrief chat with your assistant manager. Powered by configured cloud AI when online.
Is Story AI required?
No. It is off by default in many builds. With it off (or offline), you get classic template commentary and debrief replies.
Does Story AI send my data somewhere?
When enabled, match context and debrief messages are sent to our AI pipeline to generate text. See the Privacy Policy. No Story AI calls are made when the feature is off.
Settings and accessibility
Text size too small?
Settings → Text size: Default, Large, or Extra large.
Haptics annoying?
Toggle haptics off in Settings.
How do I report a bug?
In the app: Settings → Report a problem. On the web: use our feedback form. Include steps to reproduce. In-app reports may attach device info and your active save snapshot to help us fix progression bugs.
How do I get updates without the App Store?
On supported builds: Settings → Check for updates (EAS over-the-air updates for the same app version).
Community and support
Legal and privacy
Privacy Policy and Terms
Is CHRONAFC official FIFA / Premier League / etc.?
No. Default content is fictional. Custom database imports are user responsibility.
Age rating
Follow your app store's age rating. The game simulates professional football management without real-money gambling.
Troubleshooting
“No active save” on a tab
Try Settings → Career saves to confirm a slot is active. If saves were corrupted, the game attempts repair on load. Restore from a .chronafc backup if you have one.
App crashed / “Try again” screen
Force-quit and reopen. If it repeats, Report a problem with what you tapped before the crash. Update to the latest build via the store or Check for updates.
Story AI not working
Confirm you are online, Story toggles are on in Settings, and your build has AI configured. Otherwise use template mode.
Transfers or inbox look stuck
Advance the calendar week — many bids and inbox items resolve on the next tick. Check Transfers → Negotiations and the Inbox tab on Club.
Still stuck?
Email [email protected] with:
- Device model and OS version
- App version (Settings)
- What you expected vs what happened
- Screenshot if possible
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